Facts about Hilfr
Everything that gets asked — and quoted — collected on one page: who we are, what cleaning costs, how the collective agreement works, and who has written about it. If you are writing about Hilfr, you are welcome to use these figures.
- Since 2018
- collective agreement with 3F
- Free to use
- figures and quotes
What is Hilfr?
Hilfr is a Danish platform where private households book cleaning directly with a cleaner employed under a collective agreement with the trade union 3F. In 2018 Hilfr signed Denmark's first platform collective agreement, and since 1 September 2024 every cleaner on the platform is covered by the full agreement. Cleaning costs from approx. 387 DKK per hour including VAT, and 58% of that goes to the cleaner as salary, pension and holiday pay.
Last updated:
The company
- Legal name
- Hilfr.dk ApS
- Danish company number (CVR)
- 45 80 53 60
- Founded
- 2017
- Based in
- Denmark
- Contact
- support@hilfr.dk · +45 92 45 32 29
- Service
- Private home cleaning — one-off visits and recurring bookings
- Employment
- Cleaners are employed by Hilfr, not freelancers
- Insurance
- All cleanings are covered by Hilfr's insurance with IF
- Cleanings completed
- +36,000 — completed and refunded bookings, not cancelled ones
- Cleaners
- 658 have completed at least one cleaning through Hilfr
- Customers' rating of the cleaners
- 4.8 out of 5 across 5,204 reviews given after a completed cleaning
- Trustpilot
- 4.8 out of 5 across 78 reviews of Hilfr as a company — Trustpilot's own data, not ours
What does cleaning at Hilfr cost?
Cleaning costs from approx. 387 DKK per hour including VAT and all costs. The cleaner sets their own hourly wage; the collective agreement with 3F puts a floor under it at 180.00 DKK per hour. On top of the wage come the costs of employing someone, plus VAT.
- Minimum wage (collective agreement)
- 180.00 DKK
- Pension
- 12.15%
- Holiday pay
- 12.5%
- Sickness & parental-leave contribution
- 5 DKK
- Platform & insurance
- 35%
- VAT
- 25%
- Price from
- 387 DKK
- To the cleaner
- 58% of what the customer pays
- Servicefradrag tax deduction
- The wage share is deductible — worth approx. 26%, ceiling DKK 18,300 per person (2026)
The hourly price is the cleaner's wage with a collectively agreed floor under it — not a minimum price set by Hilfr.
Recurring cleaning at Hilfr
A recurring arrangement at Hilfr has no commitment and no subscription — it can be stopped at any time with one button ("cancel all future visits"), and stopping costs nothing. Most recurring customers choose cleaning every other week. The price per visit is the same as for a single cleaning (from approx. 387 DKK per hour incl. VAT), and the wage share is tax-deductible in Denmark — an ordinary recurring arrangement of three hours every other week already reaches the deduction cap for one adult.
Everything about recurring cleaning — price, commitment and rhythm
The collective agreement with 3F
In 2018 Hilfr signed the first collective agreement between a digital platform and a trade union in Denmark. The agreement was made with 3F and has since been extended: from 1 September 2024 every cleaner on the platform is covered by the full agreement, with a guaranteed minimum wage, pension, holiday pay, sickness benefit and proper terms of employment.
- 2025–28Current agreement period.
- 2018Denmark's first platform collective agreement is signed between Hilfr and 3F.
- 2018–24The agreement runs as a pilot and is extended along the way.
- 2024From 1 September every cleaner on the platform is covered by the full agreement.
Who has written about Hilfr?
Press, research and regulators on the platform collective agreement. The same list appears on the collective-agreement page — gathered here so it can be used as a source.
Changes to figures and terms
When a price, a rate or a term changes, it is recorded here with a date — so you can see when a figure was last confirmed.
Fact review of every content page. Time off sick is now described as sickness benefit (§ 7 of the collective agreement) rather than full pay. The hours guidance was measured against 36,349 completed cleanings and had been an hour too high above 80 m². And the four measured figures — cleanings completed, cleaners, customer rating and Trustpilot — now appear on this page.
Recurring-cleaning section added: no commitment, every-other-week as the most popular rhythm, price per visit and the service-deduction point.
This page created. The figures are read directly from the pricing engine.
180.00 DKK
The collective agreement's minimum wage adjusted to 180.00 DKK per hour.
18,300 DKK
The servicefradrag ceiling raised to DKK 18,300 per person.
More about Hilfr
Questions?
Find answers about prices, payment, insurance, cancellation and much more in our FAQ.
Go to the FAQGuides and insights
Read about prices, the Danish servicefradrag tax deduction, the collective agreement and how a Hilfr cleaning works.
Read the blogDo we cover your area?
See all the districts, municipalities and regions where Hilfr offers cleaning.
See areasSee it for yourself
Enter your postal code and see which cleaners cover your address — and what it costs.
- 4.8 on Trustpilot
- Always insured
- Collective agreement with 3F
- No commitment
